Privacy Policy

Effective Date: February 2026

Pocono Drainworks respects your privacy and is committed to protecting the information you provide when using our website or contacting our business.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Phone number
  • Email address (if provided)
  • Service address
  • Details about your drain or plumbing issue

If you contact us by phone at 570-218-8693, we may retain basic information related to your service request.

We may also collect limited non-personal information automatically through website analytics tools, such as IP address, browser type, and pages visited.

How We Use Your Information

We use your information to:

  • Respond to service inquiries
  • Schedule appointments
  • Provide drain clearing services
  • Communicate about your service
  • Improve our website and customer experience

We do not sell, rent, or trade your personal information to third parties.

Text Messaging and Phone Communications

If you contact Pocono Drainworks by phone, you consent to being contacted regarding your service request. Message and data rates may apply if SMS communication is used.

We do not send promotional text messages without consent.

Information Sharing

We may share information only when necessary to:

  • Comply with legal obligations
  • Protect the safety of our customers or business
  • Work with service providers who assist in operating our business

Any service providers we use are required to maintain confidentiality.

Data Security

We take reasonable measures to protect your personal information. However, no method of online transmission is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Your Choices

You may request to update or delete your personal information by contacting us at:

Phone: 570-218-8693

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.